Privacy Policy
Last updated: April 1, 2026
Information We Collect
Cedar Rapids Water Damage Pro(“we,” “us,” “our”) collects information you provide directly, including when you:
- Submit a contact or assessment request form
- Call our emergency or business phone lines
- Email us
- Engage our services
Information collected typically includes name, phone number, email address, property address, type of damage, and any details you share about your situation.
We also automatically collect information when you visit our website, including IP address, browser type, pages visited, and time on site, via standard analytics tools.
How We Use Information
We use information to:
- Respond to inquiries and dispatch service crews
- Provide damage assessments and quotes
- Coordinate with insurance carriers (with your authorization)
- Process payments and maintain service records
- Improve our services and website
- Comply with legal obligations
Information Sharing
We share information only as necessary:
- Insurance carriers when you authorize us to bill them directly for restoration services
- Subcontractors we coordinate with as part of your project (e.g., plumbers for source repair), under confidentiality
- Service providers assisting with our business operations (analytics, payment processing, secure messaging) under data protection agreements
- Legal requirements when required by law, court order, or to protect rights and safety
We do not sell or rent personal information.
Cookies and Analytics
Our website uses cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure; we cannot guarantee absolute security.
Your Rights
You have the right to request access to information we hold about you, request corrections, and request deletion (subject to legal retention requirements). Contact us at help@cedarrapidswaterdamagepro.com with such requests.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us for removal.
Changes to This Policy
We may update this policy. The “last updated” date above reflects the most recent revision. Material changes will be posted prominently on the website.
Contact
Questions about this policy or privacy practices: help@cedarrapidswaterdamagepro.com. For our complete contact information, see our contact page.
This privacy policy applies to https://cedarrapidswaterdamagepro.com and the services provided by Cedar Rapids Water Damage Pro.